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The Premise: Stories From The Front Line Of Tech

The Premise is a new podcast from Forbes’ tech news team that defogs and defuses the hype in business technology. We try to spot and explain the most important trends in mobile, security, cloud and data and explore how companies and organizations are using these tools to make the world a better and more profitable place. The Premise will alternate between feature segments and interviews with the brightest minds in tech.
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Mar 10, 2016

People now spend more time on mobile messaging apps than on social networks. Sensing the shift, businesses and brands globally are starting to connect with customers on chat apps such as WeChat, Facebook, WhatsApp, and Kik. Rather than deploy humans, they're turning to bots, virtual assistants that respond to open-ended text messages. New bots are springing up to handle all kinds of use cases: shopping, ride-hailing, customer service queries. This episode of The Premise explores technology's new bot economy and bot culture, including interviews with Dennis Mortensen, cofounder and CEO of x.ai, a meeting-scheduler bot, and Peter Fjallstrom, a Swedish programmer who created a household bot for his family using Slack. Hosted by Bruce Upbin and Parmy Olson. 

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